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Frequently Asked Questions

  • How do I get a quote?
  • Can I have some samples?
  • Can I get a pre-production sample of my carrier bag?
  • Which kind of bag is best for me; laminated or unlaminated?
  • What are the most popular sizes for paper carrier bags?
  • What kind of paper can I choose?
  • How many colours can you print on my bags?
  • We have a pantone colour code, can you match it?
  • I do not have a pantone colour code but I have a colour sample. Can you match it?
  • Which kind of lamination should I choose?
  • Can you do hot foil stamping?
  • What are the colour options on hot foil stamping?
  • Can you do Spot UV?
  • Can you do embossing and debossing ?
  • What are the handle options?
  • What are the handle colours?
  • What is your standard handle length?
  • May I ask for a shoulder slung handle?
  • May I ask a different size of handle?
  • My design is not ready, can you help me?
  • How can I send my artwork?
  • What are the minimum order quantities?
  • In which format should I send my artwork?
  • What is the printing area on my bags?
  • What is the printing methodology of the bags?
  • What is the lines production process?
  • What are the standard delivery terms?
  • I need an urgent delivery. Can you fast track it?
  • Will I receive an exact order quantity?
  • How will I receive my bags?
  • Can I change the delivery address after I place an order?
  • How can I pay?
  • How can I pay via Credit / Debit Card?
  • When will I receive my invoice? 

  • VAT Exclusions
  • How can I cancel a placed order?
  • What is a paper carrier bag?
  • What does eco-friendly paper bag mean?
  • What does sustainable material mean?
  • What is Pantone colour matching system?
  • What does CMYK mean?
  • What does C1S paper board mean?
  • What does C2S paper board mean?
  • What is the process of paper bag production?
  • What is the printing method for a paper bag?
  • How does Litho printing works?
  • What is lamination?
  • What is hot foil stamping?
  • What are colour options of hot foil?
  • How do you do hot foil?
  • What is embossing?
  • How do you do embossing?
  • What is debossing?
  • How do you do debossing?
  • What is spot UV?